Return & Refund Policy 

If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


Hear what our customers have to say




Received way more than expected and the items were all very nice. I woudld want to see some some custom options for the boxes so you can choose what you need more. Would recommend!

Lieke B



Got this for a friends brithday and she was super happy with it!

Brahm Maes



Fast delivery and nice prices. I really liked the special papers and tips I dont usually find this in typical smartshops. Would love to see some bong